AI Mystery Shopper

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AI calls your business and grades the phone experience

AI voice agent calls your business, grades the phone experience. $0.50 vs $25-75 manual.

Retell AI

Start Trial — Get This Free When It Launches

Included with all 26 tools, courses, and live calls for $97/mo

What you get

Generated in $0.50/call. Powered by Retell AI.

AI Mystery Shopper

MYSTERY SHOPPER — Bright Smile Dental (main line)

Call placed: April 8, 2026 at 2:15pm | Duration: 3m 42s

SCORECARD:
  Greeting:        B+ — answered in 2 rings, friendly tone
  Hold Time:       A  — no hold, direct to scheduling
  Knowledge:       C  — couldn't answer Invisalign pricing
  Booking:         D  — didn't offer to schedule, said "call back"

OVERALL GRADE: C+
Top fix: Train front desk to always offer next available slot

What powers this

Retell AI

Who uses this

Practice owners auditing front desk phone performance

Multi-location managers standardizing patient experience

Consultants identifying revenue leaks in the intake process

Features

AI voice agent places a real call to your business number

Grades greeting, hold time, knowledge, and booking conversion

Detailed scorecard with recording and transcript

Benchmarks against industry standards for phone performance

A Mystery shopping service charges $25-75/call

Cima AI does it in $0.50/call. Included with all 26 tools for $97/mo. Try free for 7 days.

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Full access to all 26 tools, courses, and weekly live calls. $97/mo after trial. Cancel anytime.

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